Consumer Care

If you wish to contact our Consumer Response Department you can use one of the following options:

• To speak to an advisor, please contact our Consumer Response Department on 01628 500303
  
  Office Hours/Days: 9.00 a.m. to 5.00 p.m. Monday to Friday (excluding Bank Holidays)
  
  Click here to contact us via email.
   
• Alternatively, you may wish to write us at:
  
  Mattel UK Ltd
  UK Consumer Response
  Mattel House, Vanwall Business Park, Vanwall Road
  Maidenhead, Berkshire SL6 4UB
   
• If possible, please include a daytime telephone number on your correspondence.